Q: Are your pictures photoed from the actual product?
A: Yes,the pictures are photoed from the actual product. Sometimes different monitors may display tiny color differences. Therefore, sometimes it is inevitable that the products you receive are different from what you see in the pictures. The picture is for a reference only, and the actual item is the standard.

Q: Does your products real or authentic? Why they are so cheap?
A: All of our products are directly from the factory,all of them are with good quality and original package. They are highly praise by the customers. As the product are directly from factory and they just not register, so they don't need to pay any tax,so the price will be much more lower than the original ones,but the quality are same with the original.

Q:How can I be certain that my order has been received?
A:Upon completion of your order, we will send you an order confirmation e-mail specifying the products and quantities ordered, Total price, and shipping address to your designated email address. Please note that this can only occur if the email address you submitted upon registration is still active.

Q: How do I know if you have shipped my order?
A: After we shipped your order, we will send you the tracking number, you can track your order online, which will show you where your order is.

Q: what about your delivery?
A: We offer very safe and fast delivery,at the same time, we can transport all over the world. No matter where you are,if you choose our products, we must make you satisfied.

Q:Why did you refund my payment?
A:It is our responsibility to ship out your order in time.
Stock availability is always better at the beginning of the season.
If we returned your money to you, it is just because we were unable to verify your payment. Sometimes the products you ordered were out of stock (Generally we have enough stock), and there was no response when we email you.

Q:Are all products showed in the website?
A:We are not putting every item of the brand bags on this site now.If you are looking for other style which is not displayed on this site,please tell us which one you like,and we can supply most of them to you.

Q:What if I have worn my shoes? Can I still return them?
A:No. We cannot take back worn shoes, as we will not be able to resell them. If worn shoes are sent back to us they will be shipped back to you at your expense. All shoes asking for return should be in new condition,including package.

Q:How to get your wholesale price?
We are focusing on wholesaling the goods worldwide. Summing up the different demands of our customers. You can set up a trial order to inspect the high quality of our products and our best service. Any dissidence please consults with our sales staff.

Q. Why the goods I received are different from the goods shown on your website?
A. We are sorry for this little difference between the goods you received and the picture on our website. But in fact, the one you received is the same as we put on website. This is due to the chromatism and the different angle the pic shooted.So,there might be some differences between practical items and the pictures on our website. For example: color.If so, we apologize for that.